Shipping Policy
Shipping Policy
At Veqzyra™, we understand that receiving your order is an important part of your shopping experience.
This Shipping Policy outlines how we prepare, ship, and deliver your pet products, so you can have a clear understanding of what to expect after placing your order.
---
Our Shipping Approach
Veqzyra™ is dedicated to providing practical and thoughtfully selected pet essentials for modern pet owners.
To improve efficiency and reduce unnecessary storage, many of our products are fulfilled through trusted partners and carefully managed distribution networks.
This fulfillment model allows us to:
🐾 Provide quality pet products at accessible prices
🐾 Reduce unnecessary inventory waste
🐾 Deliver carefully selected items directly to customers
We appreciate your understanding and patience as we work to provide a smoother and more efficient shopping experience.
---
1. Order Processing & Shipping Charges
Every Veqzyra™ order goes through careful preparation before leaving our facility.
Order Processing Time:
Please allow 2–4 business days for order verification, quality inspection, and packaging.
During high-demand periods such as holidays or promotional events, processing may require up to 5 business days.
Shipping Fee:
A flat shipping fee of $5.99 applies to all orders.
---
2. Estimated Delivery Schedule
Delivery times may vary depending on your location, carrier availability, and local processing conditions.
Estimated Delivery Times:
United States
10 – 15 Business Days
Canada / United Kingdom / Australia
11 – 16 Business Days
Other International Locations
15 – 20 Business Days
Please note that these timeframes are estimates and do not represent guaranteed delivery dates.
We appreciate your patience while your order travels safely to your home.
---
3. Tracking Your Order
Once your order has been dispatched, a confirmation email containing your tracking details will be sent to you.
Please keep in mind:
• Tracking information may take 1–3 business days to become active after shipment
• Some tracking updates may appear delayed while your package is moving between facilities
• Your order may still be progressing even if tracking information has not updated immediately
---
4. International Duties & Taxes
For international shipments, orders may be sent under DDU (Delivered Duty Unpaid) terms.
This means:
• Customers are responsible for any customs fees, import duties, or local taxes charged by their country
• Veqzyra™ is not responsible for delays caused by customs inspections or clearance procedures
• Customs policies vary depending on destination country regulations
---
5. Order Changes & Cancellations
We begin preparing orders shortly after purchase to ensure efficient delivery.
If you need to update your shipping information or request a cancellation, please contact us at:
service@saznapz.asia
within 12 hours of placing your order.
Once your order has entered the fulfillment process, changes or cancellations may no longer be available.
---
6. Missing, Lost, or Damaged Packages
At Veqzyra™, customer satisfaction is our priority.
Damaged Orders:
If your package arrives damaged, please contact us within 72 hours and provide photos of the item and packaging.
Our team will review the issue and arrange an appropriate solution.
Lost Packages:
If the shipping carrier confirms that your package has been lost during transit, we will assist you and provide a replacement when applicable.
---
Thank you for choosing Veqzyra™.
We appreciate your trust and are committed to delivering quality pet essentials with a reliable and convenient shopping experience.
---
Company Information
The Found Cottage LLC
248 Washington Avenue
Grand Haven, MI 49417
United States
Email:
service@saznapz.asia
Phone:
+1 (616) 414-5869