Terms of Service
Terms of Service
OVERVIEW
Welcome to Veqzyra™.
These Terms of Service (“Terms”) describe the rules, responsibilities, and conditions that apply when you access or use the Veqzyra™ website, online store, products, and related services.
Throughout these Terms, the words “we,” “us,” and “our” refer to Veqzyra™ and The Found Cottage LLC.
Veqzyra™ operates this online store to provide customers with carefully selected pet products and supplies designed to support happier and more comfortable lives for pets and their owners.
Our website and ecommerce services are powered by Shopify, which provides the platform that allows us to offer our products and services online.
By visiting our website, browsing our store, placing an order, or using any part of our services, you agree to follow these Terms of Service and our Privacy Policy.
Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not access or use our services.
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SECTION 1 - WEBSITE ACCESS AND CUSTOMER ACCOUNTS
By using our website, you confirm that you have reached the legal age of majority in your state or region, or that you have received permission from a parent or legal guardian when required.
When using certain features of our website, including placing orders or creating an account, you may be required to provide information such as:
• Email address
• Billing details
• Payment information
• Shipping information
You agree that all information provided to Veqzyra™ is accurate, complete, and up to date.
You are responsible for maintaining the confidentiality of your account information and for all activities completed through your account.
Accounts may not be transferred, sold, or assigned to another individual without our prior approval.
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SECTION 2 - PRODUCTS AND PRODUCT INFORMATION
At Veqzyra™, we make every effort to display our pet products as accurately as possible.
However, please understand that:
• Product colors may appear differently depending on your device screen settings
• Product images may vary slightly from the actual item
• Product descriptions, specifications, and availability may change without prior notice
While we strive to provide accurate information, Veqzyra™ does not guarantee that every product detail, image, or description will appear exactly identical to the physical product received.
We reserve the right to modify, update, discontinue, or limit the availability of any product at any time.
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SECTION 3 - ORDERS AND PURCHASES
When you submit an order through Veqzyra™, you are making a request to purchase the selected products.
All orders are subject to review and acceptance by Veqzyra™.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
• Product availability
• Incorrect pricing information
• Suspected fraudulent activity
• Order limitations
Your order will only be considered accepted once payment has been successfully processed and confirmation has been provided.
Please carefully review your order details before completing checkout, as changes or cancellations may not always be possible after processing begins.
Returns and refunds are handled according to our Return & Refund Policy.
You confirm that purchases made through Veqzyra™ are intended for personal use and not for unauthorized resale or commercial distribution.
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SECTION 4 - PRICES AND PAYMENT INFORMATION
All prices displayed on Veqzyra™ are subject to change at any time without prior notice.
The final price charged will be the price shown during checkout and confirmed in your order confirmation email.
Unless specifically stated otherwise, product prices may not include:
• Shipping fees
• Taxes
• Customs charges
• Import duties
Promotional offers, discounts, and special pricing may have additional terms and conditions.
You agree to provide accurate and current payment information when completing purchases through our store.
You confirm that:
• The payment information provided belongs to you or you have authorization to use it
• Your payment details are accurate and complete
• You authorize payment for all charges related to your order, including applicable fees and taxes
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SECTION 5 - SHIPPING AND DELIVERY
Veqzyra™ works with trusted fulfillment partners and shipping carriers to deliver orders to customers.
Delivery times provided on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by:
• Shipping carriers
• Customs processing
• Weather conditions
• Transportation interruptions
• Events outside our reasonable control
Once your order has been transferred to the shipping carrier, responsibility for delivery risks may transfer according to applicable shipping terms.
Please refer to our Shipping Policy for additional delivery information.
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SECTION 6 - INTELLECTUAL PROPERTY
All content available through Veqzyra™, including but not limited to:
• Brand names
• Logos
• Product images
• Website design
• Text content
• Graphics
• Videos
• Product descriptions
is owned by or licensed to The Found Cottage LLC and is protected by applicable intellectual property laws.
You may access and use our website only for personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, publish, sell, or create derivative works from any part of our website content without written permission.
The Veqzyra™ name, logo, product names, and related branding elements may not be used without prior authorization.
All rights not expressly granted remain reserved by The Found Cottage LLC.
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SECTION 7 - THIRD-PARTY SERVICES AND TOOLS
From time to time, Veqzyra™ may provide access to third-party services, applications, or tools.
These services are provided by independent third parties, and Veqzyra™ does not control, monitor, or guarantee their availability, performance, or accuracy.
Your use of third-party tools is at your own discretion and risk.
Any future features or services added to our website will also be subject to these Terms of Service.